Here are this month’s snap stories of personal learning for August 2018. Every week and every month, I like to review these videos to see what I have been doing every day. It’s a great way to capture all my work and learning – and also to see progress towards my goals. Every month I […]
Practices That Don’t Serve Our Clients
Ever since I can remember, every role I’ve had within corporate Learning and Development teams has involved some element of systematising an internal process such as capturing the client enquiry through to servicing the client. These processes were usually focussed inward towards the L&D department as a way to explain our value by measuring our activity. They were […]