For the last few months I have been working with a business team in my company responsible for their cross-specialisation as part of a cultural transformation change initiative. When I first started working with them, the team only had two subject matter experts who had been in the organisation for some years and knew all […]
An Old Coaching Framework Comes Good In a New World…Part 3
Late last week I visited the team that I coached the Job Instruction technique to observe them in practice. It was the first time the subject matter expert coaches were to coach their team members on the new processes (after having practiced it amongst themselves). I kept an open mind about what was going to […]