On 4 September I wrote the first part of a project I was the lead developer (okay, the only developer) for a Social Onboarding Program for Retail Store Managers for my previous organisation. The first part of the blog series covered the background, the problem, the needs analysis, stakeholder engagement and recommendations that were part […]
Part 1 of A Social Onboarding: A Case Study…
(Please note that I will provide this case study over a series of parts over time. The project took me 3 months and it had a lot of “moving parts” and stakeholders. This is the first part which covers the background, the business problem and the analysis). Background A few months before I left my previous […]