Today I had a bit of an adventure. I had to break a $100 note (yes, I still use cash as back up emergency and as it’s still legal tender even though some shops refuse to take it). I was walking by my bank and walked in. I asked if I could get 10 $10 […]
Creating a Preferred Supplier List
I don’t know about you but over the years, I’ve noticed a huge drop in customer service standards across the board. From banks, pharmacies, retail, hospitality, bad service is rife. Sometimes it’s not bad per se, it’s just “inconvenient”. Through its “misguided convenience” it becomes bad because it treats the customer as an idiot. We’re […]